Project Goal
Provide geriatric patients and their patient advocates with tools or a communication framework which would aid in increasing health literacy and retention for the purpose of better health outcomes.
The focus of this project was to provide geriatric patients and their patient advocates with tools or a communication framework which would aid in increasing health literacy and retention for the purpose of better health outcomes. The final design is intended to transform the way that geriatric patients and the system of people surrounding them absorb and understand health-related information, making communication more effective, and increasing patient satisfaction with not only their health, but also with their providers. Medi-Tribe(TM) is a patient preparation and education platform which is accessible onsite for provider visits and at home by the patient and designated advocates. The usability is high touch to ensure ease of use. This platform prepares this system of people in decision-making, thoughtful questioning, post-visit resources, and connects them to experts to help navigate genetic findings and construct accurate family histories. These features help give providers the most accurate information as possible to evaluate from in a more targeted fashion.
Brief excerpts from the process book
The design management process spans research, insights, design criteria, user understanding, UI/UX testing, branding, and market positioning.
Click through to see examples of some of the steps.